Amazon Prime subscribers who believe they were enrolled without their consent or struggled to cancel their membership have just days left to claim compensation from Amazon’s $2.5 billion settlement with the Federal Trade Commission.
The deadline to submit a claim is July 27, 2026, with eligible customers able to receive up to $51 if their application is approved.
The settlement stems from an FTC lawsuit filed in 2023, which accused Amazon of using deceptive practices to sign customers up for Prime and making it unnecessarily difficult to cancel subscriptions.
Amazon denied any wrongdoing but agreed to settle the case, saying it would make it “clear and simple” for customers to cancel their memberships.
To qualify for compensation, customers must meet all of the following criteria:
Some eligible customers were automatically paid during the first phase of the settlement in 2025. Anyone who did not receive a payment must submit a claim manually before the deadline.
Customers can file a claim using a Claim ID and PIN if they received one, or by providing their name, address, and Amazon account details if they did not.
Approved claims are worth up to $51, although the final amount may be lower depending on how long the customer’s Prime membership was active during the qualifying period.
Amazon says it will review claims within 30 days of submission, with payments expected to be sent out by September.
